Engage with® Older Adults Skills Training – Core Skills Part 1 and 2

The Engage with® Older Adults Skills Training Program is designed to help anyone who regularly interacts with older adults—whether you’re a caregiver, healthcare worker, first responder, librarian, or customer service professional. This training gives you the tools to build deeper, more meaningful connections by teaching respectful communication, de-escalation strategies, and ways to better understand older adults, including those experiencing cognitive challenges like dementia.

Maryland Social Workers and Licensed Counselors may earn up to 3.75 CEUs for completing Parts 1 and 2 of this training. Please note that partial credit is not possible.

Engage with® Older Adults CORE SKILLS CERTIFICATION

We are offering a two-part, 4-hour Core Skills Certification program. This course provides critical training to improve your interactions with older adults—helping you reduce resistance to care, strengthen relationships, and enhance daily interactions. Upon completing both the Core Skills Part 1 and Core Skills Part 2, you’ll also gain access to our Demonstrating Respect game and a Reference Guide to reinforce what you’ve learned. Learn more about the Core Skills Curriculum here: www.engagewith.org

Please note that all sessions are run in a virtual training center. A stable internet connection and computer, laptop or tablet with external keyboard and speakers is required to successfully complete this training.

Technical Requirements:

• A stable internet connection capable of streaming video.
• A computer, laptop, or tablet with an external keyboard (such as a Chromebook).
• A headset or speakers for audio.

For the best experience, we recommend:

• Using Google Chrome as your browser. You can download it for free here: Google Chrome – Download the Fast, Secure Browser from Google.
• Using a headset or a computer with a built-in microphone so that you can participate in conversations during the training.

Please note that our training platform:

• Does not work with the Safari browser, the default browser on Apple devices (e.g., iPads, MacBooks).
• Is not mobile-friendly and does not support touchscreen keyboards like those on phones or tablets.

*Engage with® Skills Training Programs, #1809, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Engage with Skills Training Programs maintains responsibility for this course. ACE provider approval period: 05/04/2026 – 05/04/2029.