You
are a customer buying a service.
Don’t be afraid to ask questions like:
What can I expect during treatment?
When
will I start to feel better?
What
is your treatment approach?
What
is your experience?
What
is your specialty?
Where
did you get your training?
Will
I have to take medication?
Will
you talk to my husband or wife,
significant
other or with my family?
Is
there someone I can talk to in an
emergency
(not an answering machine)?
Can
I call at night in an emergency?
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How
long are the sessions?
How
often are the sessions?
Do
you charge if I miss my appointment?
Do
you charge if I call you for help?
How
much do you charge?
Do
you charge based on how much I can pay?
When
do I pay my bill?
Do
you accept the kind of insurance
I have? Do
you file the claims with my insurance
company
or do I
pay you and then get reimbursed?
Do
you have a grievance process?
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